FAQ

If you have other burning questions we weren’t able to address here, feel free to email.

Shopping

Many online retailers offer free shipping as an incentive for customers. This method typically has longer delivery times, similar to standard shipping. However, it does not involve any additional shipping charges or fees.

For global shipments, international shipping methods are available. These may include international postal services, such as USPS, as well as international courier services like FedEx, DHL, or UPS. Delivery times can vary significantly based on the destination country and customs clearance processes.

This is the most common and cost-effective shipping method. It involves the use of standard postal services or shipping carriers. Delivery times can vary based on the destination, but it generally takes a few days to a week for domestic shipments and longer for international shipments.

Payment

We accept major Paypal, credit and debit cards, including Visa, Mastercard, American Express, and Discover. This allows you to make purchases using your preferred card securely. When making a payment, please ensure that the billing information you provide matches the information associated with your card to prevent any payment processing issues.

We provide package tracking services for all our shipments. Once your jewelry is shipped, you will receive a tracking number that allows you to monitor the progress of your package in real-time. This feature enables you to stay updated on the estimated delivery date and location of your jewelry.

If you have any special shipping requests or requirements, such as gift wrapping, personalized notes, or discreet packaging, we are more than happy to accommodate them. Simply reach out to our customer support team, and we will do our best to fulfill your requests.

Orders & Returns

Explore our website and browse our extensive collection of stunning jewelry pieces. Once you find the item you love, select the desired size, metal type, gemstone, or any other available customization options.

After successfully placing your order, you will receive an order confirmation email. This email will include the details of your order, such as the item(s) purchased, shipping address, and estimated delivery time.

At the checkout page, you will provide your shipping information, select your preferred shipping method, and choose a payment method. Review your order details, including the item(s), quantity, and total cost, before completing the purchase. In sum of this, create account is not mandatory. 

To be eligible for a return or exchange, please ensure that the jewelry is in its original condition, unworn, and undamaged. Returns or exchanges must be initiated within a specified timeframe, typically within 30 days of receiving the item.

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